Shaikh Khalifa Medical Centre
Commissioning and Operations/Management of a multi-specialty referral tertiary care facility
Abu Dhabi, United Arab Emirates
1999 – 2004
Abu Dhabi Government, General Health Authority
Shaikh Khalifa Medical Centre (SKMC) is a 335 bed acute care Hospital in Abu Dhabi. The Centre is a multi-specialty tertiary care facility providing comprehensive healthcare services to the National population while being operated to North American Standards.
During commissioning, InterHealth Canada made 120 building modifications to optimize the patient pathway, and patient safety and to comply with infection control standards and protocols. All major systems, comprehensive policies, procedures and protocols were developed and implemented meeting international standards and recognizing Islamic customs and culture.
Modifications to the existing were supervised and completed parallel to the other commissioning activities and the Centre opened on schedule.
- SKMC operated to North American Standards, and within two years of opening was awarded full accreditation by Accreditation Canada.
- SKMC was the first hospital in the Middle East, and the second hospital outside Canada, to be awarded accreditation by Accreditation Canada.
- Sustainable quality standards made it possible to achieve re-accreditation following handover.
- Dramatically reduced expenditure on foreign travel of Nationals requiring specialized medical care.
- All 2,500 staff were InterHealth Canada employees, and duly recruited, mobilized and trained.
- InterHealth Canada provided ongoing training and support to Abu Dhabi nationals for smooth handover at the end of the contract.